What we love
- Unified support + engineering + product
- Built by ex-Nutanix CEO
- AI native
What to watch
- Newer (less mature)
- Pricing complexity
Best for
SaaS startups merging customer support and product engineering workflows.
Key features
- Helpdesk + issue tracker + roadmap
- AI agents
- PLuG (in-app)
- Search + knowledge base
- API + integrations
What is DevRev?
DevRev merges helpdesk + issue tracker + roadmap so customer feedback flows directly to engineering. Started by ex-Nutanix CEO.
Who is it for?
DevRev is a great fit for teams looking for a customer support & feedback tool that fits the freemium tier. It's especially loved by support teams, PMs, and customer success leaders.
Key tags
Help DeskIssue TrackingProduct Management
How it compares
We curate DevRev among the top Customer Support & Feedback tools on saas.fyi. Browse all Customer Support & Feedback tools to compare alternatives, or use the directory's search and filters to find a closer fit.
Pricing
Free, Build from $19.99/user/mo. Pricing tier: Freemium. Always confirm current pricing on the official site — SaaS pricing changes frequently.
Quick facts
- Category: Customer Support & Feedback
- Pricing: Freemium — Free, Build from $19.99/user/mo
- Website: devrev.ai
