What we love
- Built-in phone + email
- Freddy AI lead scoring
- Affordable Growth tier
What to watch
- Best paired with the broader Freshworks stack
- Less customizable than Salesforce
Best for
SMBs already on Freshdesk or Freshworks suite.
Key features
- Sales pipeline + lifecycle marketing
- Built-in phone + email
- Freddy AI scoring + insights
- Workflow automation
- Marketplace apps
What is Freshsales?
Freshsales is Freshworks' CRM with built-in phone, email, Freddy AI scoring, and lifecycle management. Strong fit for Freshworks-stack companies.
Who is it for?
Freshsales is a great fit for teams looking for a crm tool that fits the freemium tier. It's especially loved by founders, BD teams, and agencies managing relationships at scale.
Key tags
CRMAISMB
How it compares
We curate Freshsales among the top CRM tools on saas.fyi. Browse all CRM tools to compare alternatives, or use the directory's search and filters to find a closer fit.
Pricing
Free 3 users, Growth $15/user/mo. Pricing tier: Freemium. Always confirm current pricing on the official site — SaaS pricing changes frequently.
Quick facts
- Category: CRM
- Pricing: Freemium — Free 3 users, Growth $15/user/mo
- Website: freshworks.com
