saas.fyi
Groove logo

Groove

Simple help desk for growing teams.

Visit Groove ↗ Compare alternatives Suggest an edit
Tiny Startup Studio

Need an MVP like Groove? We'll build it in 7 days.

Book a free call to learn more.
Book a free call

What we love

  • Simple, opinionated SMB help desk
  • Affordable per-user pricing
  • Indie + bootstrapped story

What to watch

  • Less feature-rich than Zendesk/Intercom
  • Smaller integration set

Best for

SMB support teams who don't want enterprise help-desk overhead.

Key features

  • Shared inbox
  • Knowledge base
  • Reporting + insights
  • Slack integration
  • SMB-friendly pricing

What is Groove?

Groove is the simple, affordable help desk for SMB support teams. Shared inbox, knowledge base, reporting — without enterprise overhead.

Who is it for?

Groove is a great fit for teams looking for a customer support & feedback tool that fits the paid tier. It's especially loved by support teams, PMs, and customer success leaders.

Key tags

Help DeskSMBShared Inbox

How it compares

We curate Groove among the top Customer Support & Feedback tools on saas.fyi. Browse all Customer Support & Feedback tools to compare alternatives, or use the directory's search and filters to find a closer fit.

Pricing

from $5/user/mo. Pricing tier: Paid. Always confirm current pricing on the official site — SaaS pricing changes frequently.

Quick facts

  • Category: Customer Support & Feedback
  • Pricing: Paid — from $5/user/mo
  • Website: groovehq.com
Reviews

What people say about Groove

No reviews yet — be the first to leave one.
Leave a review for Groove

Reviews are moderated by a human before publishing. We'll never share your email.

Groove alternatives

Compare side-by-side →
Help Scout logo
Help Scout
Email-first help desk that feels personal.
Help DeskKnowledge BasePaid
Front logo
Front
The customer service platform built on shared inboxes.
Shared InboxHelp DeskPaid
Freshdesk logo
Freshdesk
Customer support helpdesk from Freshworks.
Help DeskSMBFreemium
Crisp logo
Crisp
All-in-one customer messaging suite for SMBs.
Live ChatHelp DeskFreemium
Pylon logo
PylonNEWEditor's Pick
Customer support platform built for B2B companies.
Help DeskB2B SupportPaid
Free listing · badge required Featured on saas.fyi badge
Featured on saas.fyi

Groove is on saas.fyi — grab your badge.

Every free listing on saas.fyi requires displaying this badge somewhere visible on your site (homepage, footer, press page, or "as seen on" section). Help us keep the directory free and human-curated.

HTML
<a href="https://www.saas.fyi/tools/groove.html" target="_blank">
  <img src="https://www.saas.fyi/assets/brand/badge.svg" alt="Featured on saas.fyi" width="294" height="117" />
</a>
Markdown / README
[![Featured on saas.fyi](https://www.saas.fyi/assets/brand/badge.svg)](https://www.saas.fyi/tools/groove.html)
Download SVG ↓ Full brand kit →