What we love
- Easy setup
- Strong integrations (170+)
- Visitor tracking
What to watch
- AI features behind Intercom
- UI feels dated
Best for
SMBs adding live chat to a website without complex setup.
Key features
- Live chat
- Targeted messages
- Ticketing add-on
- AI ChatBot (Text)
- 170+ integrations
What is LiveChat?
LiveChat is the original live chat SaaS, owned by Text. Strong for SMB sales chat with deep CRM and helpdesk integrations.
Who is it for?
LiveChat is a great fit for teams looking for a customer support & feedback tool that fits the paid tier. It's especially loved by support teams, PMs, and customer success leaders.
Key tags
Live ChatSalesSMB
How it compares
We curate LiveChat among the top Customer Support & Feedback tools on saas.fyi. Browse all Customer Support & Feedback tools to compare alternatives, or use the directory's search and filters to find a closer fit.
Pricing
from $20/agent/mo. Pricing tier: Paid. Always confirm current pricing on the official site — SaaS pricing changes frequently.
Quick facts
- Category: Customer Support & Feedback
- Pricing: Paid — from $20/agent/mo
- Website: livechat.com
